COVID-19

The health, safety, and well-being of our residents, their families, and our employees are our main concern. Our continual commitment to everyone within the Templeton House Care Home community is to protect them as much as feasibly possible.

The COVID-19 pandemic has had a severe and sometimes overwhelming effect on everyone’s lives, as we all know. We recognise the importance of keeping our residents safe and comfortable, and their health and well-being are at the forefront of everything we do.

Delivering Unrivalled Care in Challenging Times

We have maintained and will continue to maintain the greatest levels of safety, hygiene, and compliance with government regulations, all while providing a pleasant and welcoming environment for both residents and staff. While prevention is still a top concern, it has always been critical that any actions taken have a little, if any, impact on the exceptional around-the-clock service that we are known for.

It is important that meaningful contact is supported and maintained for residents. There are no limits on how often residents can receive visitors but it must remain safe and manageable for the care home staff and residents themselves and we ask that these are pre-booked. Anyone who visits a care home should take a LFD test, you will be asked to show proof of the recent negative LFD test before visiting. This includes family, friends, children over the age of 12 and visiting professionals. You may take the test at home before you visit or the home can help you to carry out the test when you arrive.

A Fluid Resistant Surgical Mask (FRSM) must be worn wherever possible, and Infection Prevention and Control measures should be followed as instructed by care home staff. Residents, family, and friends are able to plan outings or activities from the care home and are able to do by working together with the care home to arrange.

For prospective residents, to have a tour of the home, it is necessary for this to be pre-booked and for evidence of a negative LFT test to be presented prior to entering the home. This applies to all guests within your party.

At any time, the COVID-19 regulations and guidance from the Government, National and Local Healthcare Agencies may change. For further information, please click here or contact the Home Manager directly. 

Precautionary Procedures

Since the beginning of the COVID-19 outbreak, our dedicated team has gone above and beyond to ensure everyone is safe. Many new safety measures have been implemented to guarantee that our residents can continue to live their lives as they always have done with minimal disruption.

We can help decrease the risk of COVID-19 in our community by making a few changes to our home and how we function. From keeping in line with government requirements to providing advice and support to all residents and their loved ones, our specialist team at Templeton House Care Home continues to prioritise the mental, emotional, and physical health needs of every individual.

Our Procedures Include

Our dedicated staff work extremely hard at all times to ensure that our residents and loved ones are as safe as possible from COVID-19.

Screen Dividers

Many of our rooms have been fitted with floor-to-ceiling screens and intercoms to provide a safe distance when visiting loved ones while remaining compliant with government regulations. Outdoor meeting spots are still available; please contact us for additional information.

Social Distancing

In line with government regulations, where feasible residents and staff must maintain a one-metre distance.

PPE

Personal protection equipment (PPE), such as face masks, aprons, and disposable gloves, are worn by all staff to reduce the risk of infection. All PPE complies with government and local authority regulations.

Remote Visits

Residents, as well as their friends and family, are encouraged to set up long-distance video calls. We’ve invested in cutting-edge video conferencing technology to ensure that no key moments are missed.

Santisation

Sanitation stations have been placed throughout our home, and both residents and guests are highly encouraged to use our antibacterial gel on a frequent basis.

Keep In Touch

If in-person visits are not available or accessible to you, then we have a range of devices and technology that enable video and phone calls to ensure our residents can stay connected with the ones they love.

Maintaining a Sense of Normality

Our top priority is the health, safety, and well-being of our residents. As a result of COVID-19, we’ve put in place a variety of measures to minimise infection rates while keeping our home as comfortable as possible. Despite the difficulties during these unprecedented times, our incredible team works around-the-clock to provide a variety of COVID-19 friendly activities to keep our residents active and entertained, as we want nothing more than to lift residents’ spirits.

Keeping Residents In Touch With Loved Ones

We recognise the importance of human interaction and support from family and friends to improve residents’ emotional well-being; keeping residents and their loved ones connected during these extraordinary times has never been more important. Our home is equipped with a range of facilities and technologies that allow our residents to communicate with their friends and family using a variety of methods. Despite the challenges we’ve faced as a result of COVID-19, we’ll keep working together to overcome them and make sure everyone has all they need to stay in touch with those who matter most to them.

All-Inclusive, Luxury Living

Our aim is to provide high-quality care and support to all of our residents regardless of outside influence, and during difficult times like these, we go above and beyond to ensure that our residents are safe, and may continue to live the full lives they deserve. Residents should take advantage of the variety of amenities on offer throughout our luxury home, as well as our action packed activity programme created by our Activity Coordinators.

Contact the Team at Templeton House

If you have any questions about life at Templeton House Care Home or our COVID-19 safety procedures, our team is here to help. To get in touch call 01292 291 232 or send an email to info@templetoncare.com. You may also fill out our online Enquiry Form and a member of our staff will respond promptly.